Lagoon Pool:

Please be aware that our pool may be slightly cooler than usual today as we work to resolve an unforeseen technical difficulty. All sessions will be running as usual. Thank you for your understanding whilst we work to rectify the issue
Etiquette & Protocol

Behaviour Policy

Last Updated: 11 Apr 2024

Maidstone Leisure Centre and Maidstone Leisure Trust has a zero tolerance approach to unacceptable verbal and physical behaviour directed towards staff and customers. Behaviour that is regarded as unacceptable includes but is not limited to: 

  • Excessive shouting 
  • Swearing 
  • Harassment 
  • Bullying 
  • Discrimination
  • Threats 

Any unacceptable behaviour will be taken very seriously and may result in the immediate ejection from the centre and the permanent exclusion of offenders.

View all Policies & Documents